Privacy Policy

Look, we're not gonna beat around the bush here. At Titan Veil Chronos, we take your privacy seriously because that's just how we roll. This policy breaks down exactly what info we collect, why we need it, and what we do with it.

We're a strength and performance facility, not a data mining operation. Everything we collect helps us deliver better training programs, track your progress, and keep things running smoothly. That's it.

If you've got questions after reading this, just hit us up at info@titanveilchronos.info or call (604) 555-7823. We're always happy to chat.

Personal Details

When you sign up with us, we need the basics - your name, email, phone number, address, emergency contact info, and date of birth. Pretty standard stuff for any gym membership.

Health & Performance Data

Since we're all about periodized training and athletic metrics, we collect fitness assessments, lifting numbers, body composition data, injury history, and any medical conditions that might affect your training. We're not doctors, but we need to know if you've got a bum shoulder or heart condition before we program your Olympic lifts.

Training Metrics

This is where things get interesting. We track workout attendance, performance benchmarks, progress photos (if you opt in), chronometric interval data, and recovery metrics. It's all about optimizing your timing and strength development.

Payment Information

Credit card details, billing address, membership type - you know, the money stuff. We use secure payment processors, so your card info isn't just sitting on our server somewhere.

Technical Data

IP addresses, browser type, device info when you use our website or check-in system. Nothing sketchy, just helps us keep things working right.

Here's the deal - we use your data to actually help you get stronger and faster. That includes:

• Creating personalized periodized strength programs that match your goals
• Tracking your performance metrics over time so we can adjust training variables
• Scheduling your sessions and sending reminders (because life gets busy)
• Processing membership payments and managing your account
• Communicating about schedule changes, new programs, or facility updates
• Analyzing aggregate data to improve our training methodologies
• Meeting legal requirements and keeping proper records
• Ensuring facility safety and managing emergency situations

We don't sell your data to third parties. Period. That's not our business model and frankly, it's kinda sleazy.

We keep your info locked down pretty tight, but there are a few situations where we might share it:

Service Providers

Payment processors, scheduling software, email platforms - the tech tools we use to run the facility. They're all under strict contracts to protect your data.

Emergency Situations

If there's a medical emergency, we'll share relevant health info with first responders. That's just common sense.

Legal Requirements

If the law requires it or we receive a valid legal request, we'll comply. We're not gonna break the law to protect your gym stats.

Business Transfers

If Titan Veil Chronos gets sold or merges with another facility (not planning on it, but you never know), your info would transfer to the new owner.

With Your Consent

If you specifically ask us to share info with someone - like a personal trainer or nutritionist - we'll do that.

Your data is stored on secure servers in Canada. We use industry-standard encryption, secure access controls, and regular security audits. Our staff only accesses what they need to do their jobs.

Physical records are kept in locked cabinets at our facility (2847 Granville Street, Vancouver, BC). Only authorized personnel have keys.

We keep your info as long as you're a member, plus seven years after that for legal and tax purposes. After that, it gets securely deleted or destroyed.

That said, no system is 100% bulletproof. We do our best, but we can't guarantee absolute security. That's just being honest.

Under Canadian privacy law (PIPEDA), you've got rights. Here's what you can do:

• Access: Request a copy of all the personal info we have on you
• Correction: Fix any info that's wrong or outdated
• Deletion: Ask us to delete your data (with some exceptions for legal stuff)
• Opt-Out: Unsubscribe from marketing emails anytime
• Restrict Processing: Limit how we use certain data
• Data Portability: Get your data in a format you can transfer elsewhere

To exercise any of these rights, just email us at info@titanveilchronos.info or stop by the front desk. We'll process your request within 30 days.

Our website uses cookies - those little data files that help the site remember you. We use 'em for:

• Keeping you logged into your account
• Remembering your preferences
• Understanding how people use the site so we can make it better
• Basic analytics (visitor counts, popular pages, that kind of thing)

You can disable cookies in your browser settings, but some features might not work as smoothly. Most browsers accept cookies by default, so you'll need to change that manually if you want.

We train athletes under 18, but we need parental consent first. Parents or legal guardians must sign off on data collection and use for anyone under 18.

If you're a parent and have concerns about your kid's data, reach out to us. You have the right to access, correct, or delete their information.

We might update this policy from time to time - new laws, new tech, new services, whatever. When we do, we'll post the updated version here and change the "Last Updated" date at the top.

If it's a major change, we'll send you an email or post a notice at the facility. But honestly, you should probably check back here occasionally anyway.

Got questions, concerns, or complaints about how we handle your data? Here's how to reach us:

Titan Veil Chronos
2847 Granville Street
Vancouver, BC V6H 3J4
Canada

Email: info@titanveilchronos.info
Phone: (604) 555-7823

If you're not satisfied with how we handle your privacy complaint, you can also contact the Office of the Privacy Commissioner of Canada.